Booking Policies & Guidelines – 2023
We are delighted that Covid-19 restrictions are now well behind us but we do continue to have some clear policies and guidelines to try to ensure we offer the best possible experience for guests, and that the hotel can remain the successful institution it has always been.
The main change since pre-Covid is that all guests indoors need to be allocated a table, we do not have standing in our Lounge or Bar.
Restaurant tables can be booked 12-3pm and 6-9pm daily. We also take Afternoon Tea bookings at 3.30 & 4pm.
Upon booking, we will ask for credit or debit card details to secure your booking, but we would only use them if you cancel or change numbers within 48 hours of the booking; our cancellation charge is £25 per person. For restaurant tables of 10-14, and afternoon tea tables of 6 or more, the cancellation policy increases to 1-week. Please note we cannot make any reservation without card details.
We will also ask for an email address that we can send you booking confirmation to – if you haven’t received it be sure to contact us.
We allow 2 hours per table, but you can stay longer if we have no further bookings. We are delighted that guests arrive early for a drink before their meal, but we cannot guarantee a table will be free in the bar or lounge.
For all restaurant bookings, there is a minimum food spend of £18 per person, but you can order from any of our menus that are available on the day.
Please note that bookings of more than 10 may be split onto 2 or more tables.
We do not allow balloons or table decorations in our public areas, including the Restaurant, Lounge, Bar or Patio/Garden.
We also take bookings for 3 tables on the patio, at 12.15pm and 6.15pm. These tables can only be booked by phone. All conditions for restaurant bookings, as above, apply.
We can’t guarantee the weather so, although we have a couple of small heaters, please come dressed for the weather!
‘WALK-IN’ TABLES – THE LOUNGE, BAR, PATIO AND GARDEN
We are open for walk-ins from 8am daily. Our coffee & cake menu is served from 8am, and our Lounge and Bar Menu is served from 12 noon to 9pm. You are also welcome to order from our A La Carte Menu during lunch & dinner service.
Everyone inside will be seated at a table. We have lots of tables and will always endeavour to find you space somewhere, but this may have to be outside when we are full.
We may ask you to vacate your table once you have finished your drinks or meal, should people be waiting to sit down.
All menus are updated on our website as they change.
For booked Restaurant and Patio tables, there is a minimum food spend of £18 per person.
On Monday to Friday lunchtimes our A La Carte Menu is supplemented by a Set Price Menu at £26 for 2 courses with coffee, or £32 for 3 courses.
Sunday lunch in the Restaurant is a fixed-price menu with 6 choices at each course, priced at at £29.50 for 2 courses, or £36 for 3.
Sunday evening has the option of a Steak Night Menu, with a choice of 3 or more steaks, at £29 for 2 courses, or £35 for 3. Our A La Carte Menu is always available as well.
Our bedrooms can be booked by telephone or via the website.
We offer a ‘Dinner, Bed and Breakfast’ rate, as well as ‘Bed and Breakfast’ every night.